SNHU SkillsFirst: Building Your Resume & Cover Letter

Your professional story begins with creating your resume and cover letter. Creating these important documents can feel daunting, but SNHU offers you a free tool called SkillsFirst to create the ideal resume and cover letter! But it doesn’t stop there—SkillsFirst has even more features to offer that include capitalizing on your skills, assessing your career readiness, preparing for your interview, and optimizing your professional documents with SkillsFirst AI—browse the resources below to learn more!

Use the tutorial aids below for assistance with the resources offered by SkillsFirst:
Woman, taking notes, happily, while talking around a table with a male and female.
Skills Gap Analysis

Utilize the skills gap analysis report to identify gaps and reflect on past experiences that could help you bridge them.

Professional Man in a manufacturing facility presenting important information.
Optimize With AI

Optimize with AI is the ultimate tool for anyone looking to create a polished, professional, and impactful resume.

picture of a Professional women presenting information.
Resume Readiness Check

Use this feature as a final step to polish your resume and check for errors prior to resume completion and submission.

Professional Women discussing important information
Interview Preparation

SkillsFirst offers a wide range of interview preparation tools designed to support you at every stage of your career journey.

Professional Women talking about important information.
Career Assessment Tool

Gain insight into your personality, strengths, interests, and values —and how these align with potential career paths. 

Student in a manufacturing facility smiling at camera.
Cover Letter Builder

Create a cover letter that is tailored to any application, allowing you to expand upon your skills and experience. 

resume guide: the basics

Step 1: Start With Your Heading & Education Sections

  • Your resume heading will often include the following: full name, phone number, email address, and link to public profile or portfolio (i.e. LinkedIn URL). You will want to ensure all contact information is correct and visually balanced.
  • Your education should be highlighted as well, included you major, any relevant coursework and projects, along with your graduation month/year (or expected graduation date). You can also include your GPA.

Step 2: Craft Your Relevant Experience Section

  • Your experience section should included your job title, employer, location, and the dates you were employed in that role (or currently employed). This section will also be organized in reverse chronological order.
  • Your experiences should be expressed with descriptive bullets points. Bullets should lead with strong action verbs, and use the present tense for current accomplishments and past tense for completed accomplishments.
  • TIP: Use the STAR Method to create strong action verb bullets!

Step 3: List Skills & Other Activities/Experiences

  • Your skills section should include any/all technical skills and soft skills you have achieved through your schooling and/or work experiences. TIP: Use the job description to be sure the required skills the employer is seeking is also listed on your resume to demonstrate you have what they are looking for in a candidate!
  • You can also use this section to site certifications you have achieved or are working towards.
  • If you have completed any relevant volunteer work, student clubs, community work, or civic engagements, you can add to a additional section like “volunteering”.

Resume Tips & Highlighting Your Transferable Skills

NACE has provided their top skills based on collected survey data. The top skills listed included problem-solving, ability to work in a team, communication, work ethic, flexibility, technical skills and analytics skills, iniative and detailed oriented skills.

  • You can always contact our talented team of Career Advisors to view and provide feedback on your professional documents!
  • Email cocecareer@snhu.edu or call 888.672.1458.

  • Review our “Reframing The Narrative Guide”. This workbook helps career changers and job seekers identify and showcase transferable skills from any role.
  • Focus on broadly applicable and transferable skills. Understand that much of what we do is relevant.
    • For example, customer service while working for Target is very much like customer service at EY, Wayfair, or Fidelity. True, the task might be different, but the principle is very much the same.
  • Customer service, communication, teamwork, training, time management all are relevant skills that you should highlight in your bulleted descriptions relevant to your future career!
  • Check out this article: How To Showcase Relevant Experiences

  • There are a handful of helpful and free resume templates and resume builders out there! You can even browse and search for resume relevant to your major, and/or the specific opportunity you are applying for:

  • Chronological Resumes:
    • When you use a chronological resume, you start at the top, then work your way down and backward. After your name, contact information, and optional summary, you list your work history, starting with your current or most recent job. For each job, you list where you worked, the dates you worked, your title, and all of your job duties.
    • Working your way backward, you cover your employment history until you’re out of jobs (or space).
  • Functional Resumes:
    • The key highlight of a functional resume vs a chronological resume is that functional resumes are skills-based. Instead of starting with your current job and moving backward, a functional resume focuses on your skills and abilities, instead of your job history.
    • This formatting style is most helpful for those applying for jobs or internships with little to no experience.
    • Generally, a functional resume starts with your name and then a summary of your achievements and accomplishments, similar to the summary statement on any resume.
  • Each format style has its own unique pros and cons. You should carefully consider each when crafting your resume.
  • Consider creating a Hybrid Resume:
    • A hybrid resume includes an achievements section, but also provides a bit of information under each position, which helps gives context to your resume.
    • In this hybrid format, you are emphasizing your skills without de-emphasizing your work history. 

Building Your Portfolio: SNHU SkillsFirst Guide

Building Your Portfolio: GitHub Guide

Career Resources

A modern portfolio using design trends can make a great impression. A portfolio is also a representation of your skills — …

Building a strong GitHub portfolio is not just about showcasing your skills; it’s about telling a compelling story of your …

LinkedIn Learning

SNHU’s partnership with LinkedIn Learning offers free non-credit bearing continuing education & professional development courses to individuals already in SNHU’s community that can help you skill-up and gain experience! To gain skills and experience through LinkedIn Learning courses, you can search for project-based courses that align with your career goals and take courses on relevant technologies, soft or hard skills, or industry-specific topics. View our dedicated page for more information!

LinkedIn Quick Tips

Taught by Oliver Schinkten
Explore quick and actionable tips to master LinkedIn features and maximize your professional presence on the platform. Learn how to…

Nano Tips for Demonstrating Your Transferable Skills

Taught by Diana YK Chan
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, Diana…

How to Change Careers by Building a Powerful LinkedIn Profile

Taught by Nickquolette Barrett
Join Nickquolette Barrett as she demystifies the process of using LinkedIn for career growth. In this course, you’ll learn how…

Nailing your Interview, Resume, and Negotiation FAST

Taught by Pete Mockaitis | How to Be Awesome at Your Job
In this audio-only course, Steve Dalton—author of The Job Closer: Time-Saving Techniques for Acing Resumes, Interviews, Negotiations, and More— breaks…

Using AI to Make a Career Switch

Taught by Madecraft
Changing careers can feel like a full-time job, but as technology continues to evolve, AI can help to streamline the…

Resume Makeover

Taught by Jenny Foss
A resume is a key tool in your job search, so how can you really make it shine? In this…

Creating GitHub Portfolios

Taught by Leigh Lawhon
Are you a developer looking to promote your work? In this course, Leigh Lawhon shows you how to build and…

Landing a Job as a Skills-First Candidate

Taught by Shweta Mogha
Skills-first hiring is the wave of the future. In this course, learn about the growing trend of skills-first hiring practices…

Nano Tips for Writing a Resume with Sho Dewan

Taught by Sho Dewan
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, learn…

Optimizing Your LinkedIn Profile Nano Tips with Kim Kaupe

Taught by Kim Kaupe
Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, Kim…

Designing a Resume for Creatives

Taught by Ina Saltz
Whether you’re a recent college grad or a seasoned professional, your resume is the most important career document in your…

Creating a Professional Web Portfolio with InDesign

Taught by Kladi Vergine
Interested in learning more about Adobe InDesign? Look no further. This course was made just for you, especially if you’re…

What You Need to Know About Crafting a Stand-out Resume

Taught by LinkedIn News
Are you tired of submitting resumes that never seem to get noticed? In this episode of the podcast Get Hired,…

Resume Tips for Leaders and Managers

Taught by Sarah Johnston
Are you looking for a new job as a manager, but not sure what to do with your resume? Join…

Leveraging Your Transferable Skills to Drive Your Career

Taught by Jodi Glickman
Have you ever looked at a job posting and talked yourself out of applying because you didn’t meet the minimum…

Returning to Work with a Resume Gap

Taught by Susan Rietano Davey
If you’re looking to return to work after taking a career break, even a brief one, the process can feel…

Optimize Your Resume for Applicant Tracking Systems

Taught by Jenny Foss
Job seekers typically understand that there’s some sort of digital barrier standing between them and the jobs they see advertised…

How to Highlight Your Job Skills

Taught by Chris Taylor
There are many skills that people possess in order to do their jobs successfully and competently. You have skills you…

Writing a Tech Resume

Taught by Emma Bostian
When you apply for technology jobs, your resume is your opportunity to stand out from the crowd. Emma Bostian shows…

Cover Letter Tips

Taught by Jenny Foss
Cover letters offer job seekers an opportunity to explain how their education, skills, and experiences line up directly with the…

Gain Experience

Do you need to gain relevant work experience? Here you will find a variety of opportunities to gain real work experience, in a virtual setting – right from home! You can participate in studies abroad, SNHU experiential learning programs, or participate in virtual job simulations through our partner, Forage. These simulations are real case studies submitted by corporations across the country, and they are 100% free, open access, and self-paced. Company representatives will offer you feedback on your project.

You will find experiential learning opportunities for every major of study. Simply click ‘view all experiences’ and search for one that supports your career goals. With these experiences, you will be able to speak to the work you did within the simulations or other experiences in an interview, on your LinkedIn profile, and on your cover letter.

Career Service Hours

Monday 8:00 am- 8:00 pm ET
Tuesday 8:00 am- 8:00 pm ET
Wednesday 8:00 am- 8:00 pm ET
Thursday 8:00 am- 8:00 pm ET
Friday 8:00 am- 7:30 pm ET